What solutions are
Complete AI applications that Sage builds, hosts, and operates for your organization — on the same platform you can see into.
Compass is the foundation — the platform where AI is built, deployed, and observed. A solution is what Sage builds on that foundation for your organization: a complete AI application with its own interface, designed around your process, and operated by Sage. The agents and workflows that power it are built, deployed, and traced with the same machinery the rest of these docs describe.
Solutions are built by Sage, not on the canvas by your team. You bring the process; we deliver working software. What makes a solution different from ordinary custom development is what you can see: the AI behind it lives in a Compass project your team can be granted access to, so nothing about how it works is a black box.
How a solution is delivered
Scope
We map the process together — the inputs, the outputs, the systems involved, and what "done" looks like — before anything is built.
Build
Sage engineers compose the agents and workflows on Compass and wrap them in an application made for the people who'll use it.
Deploy
The solution ships as versioned deployments on Sage-hosted infrastructure. You connect it to your own services, your team gets accounts and roles, and every release is numbered and traceable.
Operate
We run it in production and keep improving it. Changes arrive as new versions — and every execution it performs is recorded as a trace you can inspect.
What your team can see
A solution isn't sealed off from the platform — it's built on it. With access to the project behind your solution, your team can open Compass and see:
- the workflows and agents that power the solution, as they're actually wired,
- the deployments and versions that are live right now,
- and every execution and trace — what the AI did, step by step, token by token.
See Executions & traces for what a trace shows you.
Using a solution vs. seeing behind it
Access to a solution's application and access to the Compass project behind it are granted separately. Many people in your organization will only ever use the application; the ones who want to look under the hood get platform access too. See Solution access & members.
Where solutions live in Compass
Solutions are set up for your organization by Sage — there's nothing to install. The Solutions page, under Console, lists the ones your organization runs, each with its status (Live or Paused), a link to its application, the roles it offers, and the project behind it.
Open a solution to see:
- Overview — its address, project, and how it's performing: executions, success rate, tokens, and cost.
- Workflows and Agents — the work it runs, each showing its deployed version, and flagged — "2 connections needed" — until it's connected.
- Executions — its latest runs, with a link into Observability.
- People — who can use it, and with which role. See Solution access & members.
- Settings — Pause takes the solution offline (its application shows that it's unavailable), and Resume brings it back.
Connecting a solution
A solution's workflows run on your connections — your model providers, your databases — never on credentials shipped with the solution. Until they're connected, the solution's application shows Setup incomplete, listing what an administrator needs to connect; it clears on its own once everything is in place.
To connect them, open the solution's Workflows tab and click a workflow marked connections needed. That takes you to its deployment, where you bind each slot to one of your connections — see Managing deployments.
Solution workflows are read-only
The workflows and agents a solution runs are built and released by Sage. In Studio, they're grouped under the solution's name. A solution's workflows open read-only on the canvas, so you can inspect exactly how they're wired; its agents show Managed by the solution. Duplicate either from its row's menu to experiment with your own copy. A solution always runs its deployed versions, which change only when Sage ships a release.